RiverTown Crossings FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 11AM–8PM Sunday: 12PM–6PM
616.257.7600
3700 Rivertown Parkway, Grandville, MI 49418
I-196, exit 67 for 44th St or US-131, exit 79 for 44th St
6 miles to Grand Rapids.
Yes, mall walkers may enter one hour before the stores open.
Visit www.rivertowncrossings.com.
Leashed pets are welcome in the common area so long as they are cleaned up after and well behaved. Each store may have an individual pet policy.
Yes
No smoking within 20 feet of the building.
No
There are several hotels just down the street from the mall including Spring Hill Suites, Hampton Inn and Suites, Staybridge Suites, and Residence Inn. There are also several surrounding dining options.
Information about local events and attractions can be found by visiting www.experiencegr.com.
Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.
RESTROOMS & LOUNGES
First floor, near the cinema entrance. Second floor, on the left and right sides of the food court.
First floor, near the cinema entrance. Second floor, on the left and right sides of the food court.
First floor, near the cinema entrance. Second floor, on the left and right sides of the food court.
Yes, at both the lower level restroom area near the cinema entrance as well as the upper level women’s bathrooms in the food court.
In front of the anchor stores.
SERVICES
Yes, the Children’s Play area is in the east wing near Dick’s Sporting Goods.
Play area.
Yes, outside the cinema entrance.
Yes, upper level in the food court.
No
No
Yes, but it is currently not operational.
Yes, from the public safety office in the hallway next to Cindy’s Nails, lower level cinema entrance.
Yes, Upper level across from Dick’s Sporting Goods, in front of Kohls, in front of Cinema. Lower level in front of JC Penney and near play area. (in front of Rue 21)
No
Yes, there are curbside spots located outside the cinema entrance.
A bus stop is outside the lower east entrance with a time schedule.
A bus stop is located outside the lower east entrance.
Yes, please contact public safety at 616-257-7590.
Please contact public safety for an assist at 616-257-7600.
Abandoned vehicles will be towed after 72 hours at owners expense.
No
No
Please call the security office at 616-257-7590 or mall office at 616-257-7600.
STORES & DINING OPTIONS
No
TGI Fridays or Food Court. On the mall property but not inside the mall, we have Red Robin, Uccellos, Olive Garden, On the Border, and Anna’s House.
PARKING & VALET
Parking is free.
Yes, there is parking surrounding the entire center.
No
No
All of the main mall entrances have some “stork parking” for expectant mothers or families with small children.
SECURITY
616.257.7590, located on the lower level, near the cinema entrance in the hallway next to Cindy’s Nails.
Public Safety: First floor near the Cinema entrance, next to Cindy’s Nails.
Yes, please call mall security at 616-257-7590.
There is no police outpost on site.
Public Safety can provide basic first aid, wheelchairs, and AED. Please call 616-257-7590.
AMENITIES
Yes, from the public safety office near the cinema entrance, on the first level next to Cindy’s Nails.
Yes, strollers are available for rent near the lower Macy’s entrance as well as the center north entrance near Victoria’s Secret — $6 for a single and $8 for a double.
1. Center court, in front of Victoria’s Secret (first floor) and Garage (second floor). 2. Outside near Harrisons West (lower level) and TGI Fridays. (upper level)
No
Upper level in the food court, upper level by north entrance (TGI Fridays), lower level by cinema entrance.
USPS drop box is located at the end of the hallway next to Cindy’s Nails by the cinema entrance.
Yes, Lower east and west entrances, lower north and south entrances.
MALL FEEDBACK
Lower level near Cinema entrance, at the end of the hallway next to Cindy’s Nails.
rivertownadmin@bpretail.com, (616) 257-7600.